About Us
Welcome to Haandco
At Haandco, we believe that lighting is more than just a functional necessity; it is the essence of a warm and inviting home. We are an independent retailer offering our very own brand, dedicated to providing high-quality home decor, specializing exclusively in beautifully crafted wooden table lamps.
Our Location and Operations
We are a registered business proudly based in the United States. Our central operations and physical office are located at 3687 O'Brien Rd SW, Grand Rapids, Michigan 49534, United States. From this location, our dedicated team manages everything from customer service to strict quality control, ensuring that every product meets our high standards before it is shipped out.
Our Commitment to You
We understand that shopping online requires trust. That is why we have built Haandco on the core principles of complete transparency, reliable service, and customer satisfaction. When you shop with us, you can always expect:
Quality First: As an own-brand retailer, we stand directly behind the craftsmanship and durability of every wooden table lamp we sell.
Clear and Fair Policies: We believe in straightforward pricing. We offer Free Shipping across the United States, backed by a fair 30-Day Return Window and a strict $0 Restocking Fee.
Reliable Delivery: We partner exclusively with trusted top-tier carriers, DHL and FedEx, to ensure your order arrives safely within our total estimated delivery time of 4 to 7 business days.
Get In Touch
Your experience and peace of mind matter to us. Whether you have a question about a specific wooden table lamp, need help with an exchange, or require assistance with a recent order, our support team is always ready to assist you.
Our customer support operates during our standard working hours of Mon - Fri: 10:00 AM - 5:00 PM (EST), and we are fully committed to a 24-Hour support reply time.
Store Name: Haandco
Physical Address: 3687 O'Brien Rd SW, Grand Rapids, Michigan 49534, United States
Phone Number: +16164530836
Support Email: stuekerjuergestina@gmail.com
Customer Support Hours: Monday to Friday: 10:00 AM – 5:00 PM (EST)
Response Time: Our customer support team responds within 24 business hours on working days.
Contact Form: Click Here